sneaker-release

Yes. Deals Release ships worldwide, including the United Kingdom, European Union, United States, Canada, Australia, New Zealand, the Middle East, Asia, and South America.

We offer free standard shipping on orders. Premium or faster shipping options may also be available at checkout depending on your destination.

Orders are normally processed within 1–2 business days.

United Kingdom & European Union
Free Shipping: 5–14 business days
Premium Shipping: 3–7 business days

United States, Canada, Australia & New Zealand
Free Shipping: 7–21 business days
Premium Shipping: 4–12 business days

Middle East
Free Shipping: 5–12 business days
Premium Shipping: 3–10 business days

Asia & South America
Free Shipping: 12–30 business days
Premium Shipping: 11–23 business days

Delivery times are estimates and may be affected by customs, carrier delays, public holidays, weather conditions, or other circumstances outside our control.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 48 hours for tracking information to become active.

If your order has not arrived within the estimated delivery timeframe, please contact us at contact@deals-release.com with your order number.

Our customer support team will check your shipment and assist you.

Yes, provided your order has not already been dispatched.

Please contact us as soon as possible, preferably within 24 hours of placing your order, at contact@deals-release.com .

Once an order has been shipped, we may no longer be able to change the delivery address.

You may request a cancellation before your order has been dispatched.

If your order has already been shipped, please follow our Return & Refund Policy.

You have 14 days from the date you receive your order to request a return.

Returned products should be unworn, unused, in their original condition and packaging, and have their original tags attached.

Please contact us before returning an item so we can provide the appropriate return instructions.

Contact us at contact@deals-release.com and include your order number and the reason for your return.

Our team will review your request and provide the appropriate return instructions and return address.

Please do not send products directly to our business addresses unless instructed to do so by our customer support team.

We do not currently offer direct exchanges.

If you would like another size, color, or product, you can return the original item according to our Return & Refund Policy and place a new order.

Once your return has been received and inspected, we will notify you regarding your refund.

Approved refunds are generally processed to your original payment method within 10 business days.

Your bank or payment provider may require additional processing time before the funds appear in your account.

Please contact us as soon as possible at contact@deals-release.com .

Include your order number, a description of the problem, and photographs of the item where possible. We will review the issue and provide an appropriate solution.

International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.

Where these charges are not collected at checkout, they may be payable by the recipient upon delivery.

For questions about your order, shipping, returns, refunds, or our products, please contact us:

Deals Release

71-75 Shelton Street
London, WC2H 9JQ
United Kingdom

7 Aylesford Close
Barnsley, S71 1PG
United Kingdom

Email: contact@deals-release.com
Phone: +44 20 7638 6438